WebWork Slack App Guide: Integration, Commands & Automation Setup

Integration

• The Owner/Executive Manager/Team Manager goes to the Integration section and sees the “Slack” in the “Communication” subsection
• By clicking "Enable" the Owner/Executive manager/Team Manager can create/choose his workspace on “Slack” and navigate to “Slack”

• The “WebWork” app is displayed on the “Slack” workspace's apps section

• The member of the channel clicks on the channel's title and navigates to the “Integrations” section → can “Add WebWork” by clicking on the “Add an App” → clicking on the “Add” button of the “WebWork” or typing “@WebWork” in the channel, then clicking on the “Invite”

Step 1:

Step 2:

Step 3:

Step 4: @WebWork --> invite

Mention

Users can interact with the WebWork Slack App in multiple ways. Commonly used methods include:

• Mentioning WebWork in Channels

  In any Slack channel where WebWork is added, users can @mention WebWork to initiate a conversation.

  WebWork will respond to queries or commands based on the user's message content and their access level.

• Messaging WebWork via the App Interface

  Users can open the WebWork app from the bottom-left Apps section in Slack and go to the Messages tab to start a direct conversation.

What You Can Do:

• Ask questions about:

  • How to use WebWork
  • Available features

• Inquire about tracked data such as time, activity, screenshots, and productivity.

  Access to this data depends on your permissions.

  Example questions:

  • "Provide work summary for John Doe for yesterday."
  • "How many hours did John Doe work yesterday and on what projects and tasks?"

• Request creation or updates for items such as:

  • Projects
  • Tasks
  • Standups
  • Holidays
  • Team members' birthdays
  • Inviting a member

WebWork will prompt you to provide any required details and will handle the request accordingly.

Commands

1. When the user types a slash in the channel/direct message there are open options including the webwork commands: (/webwork)
   • /webwork standups
   • /webwork holidays
   • /webwork tasks
   • /webwork help
   • /webwork_ask and your question

• Help section:
  • Settings → https://www.webwork-tracker.com/app/settings/webwork-ai/chat-automations
  • Get Help → https://www.webwork-tracker.com/integrations/slack
  • Contact us → https://www.webwork-tracker.com/

/webwork standups - /webwork_ask standups list

• When the user types a slash in the channel there are open options including the webwork commands: (/webwork_ask)
• • /webwork_ask standups list/show my standups
  • /webwork_ask holidays/holidays list/show my holidays
  • /webwork_ask tasks/tasks list/show my tasks
  • /webwork_ask When is Name Surname's birthday?

/webwork help

• When the user selects the /webwork help → shown all the available commands with their explanations
• When the user selects the /webwork and types something that differs from the mentioned commands → there are shown all the available commands with their explanations
• When the user selects the /webwork_ask and types something that differs from the mentioned command → ChatGPT answers the question

                 

/webwork standups - /webwork_ask standups list

• When the user selects the /webwork standups or /webwork_ask standups list (or one of the above-mentioned commands), are shown all the standups if there are any standups created for the workspace and the channel (Standups are created by the Owner/Executive Manager from the “Tools” section on the Dashboard's sidebar)

• If there is no standup created for the workspace and the user selects the /webwork standups or /webwork_ask standups list (or one of the above-mentioned commands) there is shown the message “There are no active standups to show.”.

/webwork create standup - /webwork_ask create standup

• When the user types**/webwork create standup or /webwork_ask create standup** in the channel and has permission to create standup (permission has the Owner and Executive Manager) → opens modal where can set the days of the week and the time for standup
• If the user has permission and chooses days and times → clicks on the "Create" button there is shown the message: “Success 🎉 Standup created for your selected channel.”.

• If the user doesn't have permission to create the standup and types in the channel /webwork create standup or /webwork_ask create standup there is shown the message “You don't have permission to create standups.".

• When the user types /webwork_ask remove standup or /webwork_ask delete standup in the channel and he has permission there is shown the message "Standups have been removed from this channel.”

• If there isn't any standup created for this channel and the user types /webwork_ask remove standup or /webwork_ask delete standup in the channel and he has permission → there is shown the message "There are no active standups to delete.”

• If the user doesn't have permission to create a standup and types /webwork_ask remove standup or /webwork_ask delete standup on the channel is displayed the message "You don't have permission!”

• When the Owner/Executive Manager creates a standup for the workspace and chooses the channel where it should be shown, the standup message is displayed at the selected time in the selected channel.

standup reminder

• If the user didn’t write standup, the WebWork app reminds him to write → From standups the Owner/Executive manager chooses members to whom the reminder should be sent
  

Follow the link to learn how to create/edit standups from your WebWork account.

/webwork holidays or /webwork_ask holidays

• When the user selects the /webwork holidays or /webwork_ask holidays (or one of the above-mentioned commands) → shown all the holidays if there is any holiday created for this workspace. (Holidays is created by the owner/executive manager from the Time off section on the Dashbord's sidebar

• If there isn't any holiday created for this workspace and the user selects the /webwork holidays or /webwork_ask holidays (or one of the above-mentioned commands → displays a message ”There are no holidays added for your workspace to show☹️”

/webwork tasks

• When the user selects the /webwork tasks or /webwork_ask tasks (or one of the above-mentioned commands → all his/her tasks are shown to the user in this workspace (The tasks are being assigned to the user from the Task section by the Owner/Executive Manager/Project Manager)
• If there isn't any task assigned to the user and the user selects the /webwork tasks or /webwork_ask tasks (or one of the above-mentioned commands → shown a message "I checked and you don't have any tasks assigned to you 🤔”

Follow the link to learn how to create tasks.

• When a user chooses any command and their Slack email differs from the email associated with their Webwork account, a popup is displayed prompting them to enter their preferred email.

Commands that need to ask to WebWork Slack app direct message or /webwork_ask and question

birthdays

• When the user types When is the “user’s name and last name” birthday? and the user exists in the workspace and has personal information → is shown the information
               

• If the user doesn't exist in the workspace or doesn't have personal information → there is shown the message "Please write the full name so that I can tell you their birthday 🤓 For example: when is Name Surname's birthday?”

tasks

• When the user types Show my tasks or I want my task list in the channel → there are shown all the tasks assigned to the user. (The tasks are being assigned to the user from the Task section by the Owner/Executive Manager/Project Manager)

• If there isn't any task assigned to the user and he/she types Show my tasks or I want my task list → shown a message "I checked and you don't have any tasks assigned to you 🤔”

Follow the link to learn how to create tasks.

holidays

• When the user types holidays or holidays list in the channel → all the holidays created for this workspace are shown
• If there isn't any holiday created for this workspace and the user types holidays or holidays list→ there is shown the message "There are no holidays added for your workspace to show☹️".

Follow the link to learn how to create holidays.

standups

• When the user types the standups list in the channel → all the standups created for this workspace are shown
• If there isn't any standup created for this workspace and the user types standups list → there is shown the message "There are no active standups to show."

Follow the link to learn how to create/edit standups from your WebWork account.

Automatically sent messages

• The WebWork Slack app settings are seen by the Owner/Executive Managers. They can choose channels and times for sending messages. (Also, they can turn off the settings for not sending any messages) → https://www.webwork-tracker.com/app/settings/webwork-ai/chat-automations

• If the user’s information about the birth is filled out on the user's WebWork account, a congratulatory message is displayed on the selected channel on the selected day and time (from the settings which can select Owner/Executive Manager)

• When the Owner/Executive Manager from the settings turns on the daily/weekly reports and chooses channels and times → messages are sent automatically to the respective channels and times

• When the Owner/Executive Manager creates a holiday for the workspace and for the channel → there is a notification about the upcoming Holidays and Memorial Days 2 days in advance. The notification includes whether it is a working or a non-working day and a holiday greeting. Also on the selected day, the greetings message is displayed in the channel.

• If the user’s information about the birth is not filled out on the user's WebWork account, a reminder message is displayed.