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Microsoft Teams Integration

WebWork Time Tracker brings WebWork into Microsoft Teams. You get the notifications you choose, approve requests from a card, use quick commands, ask WebWork AI about your data, and see your day in the Today tab. An owner, executive manager or team manager connects the workspace once.

You install WebWork Time Tracker from the Microsoft Teams Store. Each member’s Microsoft Teams email must be the same as their WebWork email.

Before you start

  • An active WebWork workspace.
  • Microsoft Teams with a work or school account. Personal Microsoft accounts can’t sign in to the Today tab.

Add WebWork Time Tracker to Microsoft Teams

  1. In Microsoft Teams, select Apps in the left bar to open the Store.
  2. Search for WebWork Time Tracker and select Add. The bot opens a chat with you and sends a welcome card.
  3. Add WebWork Time Tracker to a team whose members use WebWork. The bot reads that team’s member list, and its channels can receive WebWork notifications.

If your organization blocks apps, a Microsoft 365 admin allows WebWork Time Tracker in the Teams admin center, under Teams apps > Manage apps.

A Microsoft 365 admin can install the app for everyone with an app setup policy. The bot sends private messages only to people who have the app.

Connect your WebWork workspace

An owner, executive manager or team manager does this once.

  1. In WebWork, go to Integrations, find Microsoft Teams and select Enable.
    WebWork Integrations page with the Microsoft Teams card and its Enable button
  2. Under Paste your connect code, select Copy.

The code expires in 1 hour. Reload the page for a fresh one.

  1. In Microsoft Teams, paste the code into the bot’s welcome card and select Connect workspace.

One Microsoft Teams organization connects to one WebWork workspace.

Match your members

Members match by work email: their Microsoft Teams email must be the same as their WebWork email. A member who isn’t matched can’t use the commands or get notifications in Microsoft Teams.

In Integrations > Microsoft Teams, the Members tab shows each person’s status:

  • Matched: ready to use the app.
  • Not matched: no WebWork member has this email. Make the two emails the same, or import the person.
  • Can’t message yet: the app isn’t installed for this person, so the bot can’t send them private messages.

To invite people who aren’t in WebWork yet, select them and select Import.

To import people who join your team later, open the Settings tab and turn on Turn on auto-sync under Sync Settings.

Settings tab of the Microsoft Teams integration with the Turn on auto-sync switch under Sync Settings

Get notifications and approve requests

Each member picks their own notifications. In WebWork, go to Settings > Notifications, turn on the ones you want in the Teams column, and select Save changes. They arrive as private messages from the bot.

Approvers get a card for timesheets, leave requests and time requests. Select Approve, or select Reject and give a reason.

Send notifications to a channel

Owners and executive managers can send chosen notifications to a channel.

  1. Add WebWork Time Tracker to the team that has the channel.
  2. In WebWork, go to Settings > Notifications and turn on the notification in the Teams column.
  3. Next to it, change Direct message to the channel, then select Save changes.

In a channel, the bot posts these updates and answers help. Mention @WebWork Time Tracker in the channel to see what it does there. Commands, approvals and the team status stay in personal chat, so nobody’s personal data reaches the channel.

Use commands and ask questions

In your personal chat with the bot, type a command:

  • status: check if you are tracking time now
  • today: see how much time you tracked today
  • start: start the tracker
  • stop: stop the tracker
  • team: see who is working now (owners, executive managers and team managers)
  • help: show the command list

You can also ask about your WebWork data in plain language. WebWork AI answers, so check important facts in WebWork. To report a wrong answer, select đź‘Ž under it.

See your day in the Today tab

Open WebWork Time Tracker and select the Today tab. It shows the time you tracked today and your current task. It works in Microsoft Teams, Outlook and the Microsoft 365 Copilot app, and signs you in with your Microsoft account.

To sign out of WebWork in the tab, select Sign out of WebWork. You stay signed in to Microsoft Teams.

Disconnect Microsoft Teams

In WebWork, go to Integrations > Microsoft Teams, select the settings icon, then select Unlink Integration. Notifications to Microsoft Teams stop at once.

Fix common problems

  • The Today tab can’t sign you in on Safari. Turn off Prevent cross-site tracking in Safari’s Privacy settings. Or use Chrome, Edge or the Microsoft Teams desktop app.
  • A member gets no notifications. Check their status in the Members tab. Can’t message yet means the app isn’t installed for them: they add WebWork Time Tracker from the Store, or an admin installs it with an app setup policy. Not matched means their emails differ.
  • Still having issues? Contact WebWork support with the member’s email and what they see.

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