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How to delete your account?

There are several ways to deactivate your account, depending on your role.

Workspace Owner Account

If you are a Workspace Owner, you can deactivate your account in the following ways:

  • Transfer workspace ownership to another member and ask for your account to be archived. Learn how to archive and delete members here.
  • Cancel your subscription by disabling auto-renewal in Settings > Billing > Subscription
  • Remove payment cards to cancel subscription           
  • Delete your workspace by sending a request in Settings > Workspace > Configuration. Learn how to delete your workspace here.

Invited Member Account

If you are an Executive Manager, Project Manager, Team Manager, or a Regular User, there are two ways to deactivate your account:

  • Leave the workspace
  • Ask the Workspace Owner to archive and delete your account

Leaving or deactivating your account stops future data collection but does not automatically delete your historical data.

 

Requesting Deletion of Your Personal Data

WebWork operates as a data processor on behalf of the Workspace Owner (your employer or the organization that invited you to the workspace), who acts as the data controller.

  • Your Workspace Owner determines what data is collected, how long it is retained, and when it can be deleted.
  • WebWork cannot process a data deletion request without authorization from the Workspace Owner.
  • Under data protection regulations such as GDPR, the organization that controls the purpose of data processing (your employer) is responsible for handling data subject requests.

Why Can’t WebWork Delete My Data Directly?

The organization that controls the purpose of data processing — in this case, your employer — is responsible for handling data subject requests. As a data processor, WebWork acts only on the instructions of the Workspace Owner (data controller).

Additionally, your employer may be legally required to retain certain work-related records (such as time tracking data, activity logs, and payroll information) for compliance purposes. These retention obligations vary by jurisdiction but often require records to be kept for several years.