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How to change account email address?

Who can change a member’s email?

Only the member themselves. Email is the account’s primary identity and authentication factor, so owners and admins cannot edit a teammate’s email from the People list or anywhere else in the workspace.

  • If you’re the member: follow the steps below to update your email.
  • If you’re an owner asking on behalf of a member: ask them to update it themselves using the steps below. If they’ve lost access to their old email, see Security & Sensitive Account Changes.

To update your email address, follow these steps:

  1. Go to Settings > Profile settings
  2. Enter the new email address in the email field
    change account email address in WebWork
  3. Check your inbox for a verification email and follow the instructions to confirm the change.
  4. If you don’t receive the verification message, click Resend to try again. If you encounter any issues, contact our support team

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