Who can change a member’s email?
Only the member themselves. Email is the account’s primary identity and authentication factor, so owners and admins cannot edit a teammate’s email from the People list or anywhere else in the workspace.
- If you’re the member: follow the steps below to update your email.
- If you’re an owner asking on behalf of a member: ask them to update it themselves using the steps below. If they’ve lost access to their old email, see Security & Sensitive Account Changes.
To update your email address, follow these steps:
- Go to Settings > Profile settings
- Enter the new email address in the email field

- Check your inbox for a verification email and follow the instructions to confirm the change.
- If you don’t receive the verification message, click Resend to try again. If you encounter any issues, contact our support team.
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