The Silent Tracker is a separate app from the regular Desktop App and must only be installed on company-owned devices
To download and install the Silent Tracker, follow these steps:
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Go to the Downloads section in the top right-hand corner
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Select the OS and download the tracker
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Open Terminal > Downloads folder
Use the following command:cd Downloads
- Go to Silent Tracker folder
Once you're in the Downloads folder, use the following command to navigate to the Silent Tracker folder:cd webwork-tracker-silent-mac-6.14.7
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Run the installer script
Run the following commands in Terminal to start the installation:-
chmod +x install.sh
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./install.sh
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- Installation completion
Once you've entered the above commands, the Silent Tracker will be installed on your system. -
Grant permissions
After the installation is complete, a pop-up will appear requesting you to grant the necessary permissions. Grant each required permission:
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Screen recording
You need to give screen recording permission, as the Silent Tracker uses screen recording to take periodic screenshots.- Go to Settings > Privacy and Security > Screen Recording
- Enable the toggle next to WebWork
- Accessibility
The tracker uses accessibility permissions to monitor the mouse, keyboard, and scroll wheel activity of workspace users.
- Go to Settings > Privacy and Security > Accessibility
- Enable the toggle next to WebWork -
Automation
The app uses automation permissions to track app and website usage.
- Go to Settings > Privacy and Security > Automation
- Expand the WebWork dropdown
- Enable the toggles for System Events and all web browsers
You're all set!
Once installation is complete and permissions are granted, The Silent Tracker will generate users accounts based on the device it is installed on. You can then rename the users to their actual names. -