WebWork's Silent Tracker can be used for tracking time on company-owned or managed devices. It cannot be viewed or administered by the user of the device.
We strictly recommend that you use the Silent Tracker only on company-owned devices and inform members that their device is being tracked.
The Silent Tracker is a completely different app than the regular Desktop App. To download the regular Desktop App, click here.
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Go to Settings > Tracking > General
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Select the desired tracker type for your workspace
Depending on which mode you select, only that option will be available in the Downloads section for your team.
Tracker Modes
There are three tracker modes you can choose from:
1. Visible Tracker
The Visible Tracker is the standard version of the WebWork Desktop Tracker. It allows members to view and interact with the tracker interface.
2. Silent Tracker
The Silent Tracker runs in the background without any visible interface. There’s no need to invite members. Simply install it on a company-owned computer, and once a member starts using it, their time and activity will be automatically tracked and synced.
3. Visible & Silent Tracker
You can enable both tracker types in your workspace. This option allows you to use the Visible Tracker for some members and the Silent Tracker for others. Both versions will function concurrently within the same workspace.
How to install the Silent Tracker?
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Go to the Downloads section
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Select your desired OS > Silent Tracker
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Follow the steps to complete the installation
Windows
Mac
Linux
Managing Silent Tracker Members
Once the Silent Tracker is installed and running, the member will automatically appear in your workspace. Instead of showing an email or a name, the member will be identified by their Device Name and labeled as their User Name.
To rename a user:
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Go to People > Members
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Select the member
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Navigate to Personal Info
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Edit their name as needed
