Duo Single Sign-On (SSO) Configuration

WebWork Time Tracker supports SAML 2.0 Single Sign-On (SSO) with Duo Single Sign-On, so your organization can manage WebWork access centrally in Duo.

Before configuring Duo SSO, ensure you have the following:

  • An active Duo account with administrator privileges

  • Access to SSO settings in WebWork Time Tracker (available to the Owner and Executive Managers in the Premium plan)

How to add WebWork to Duo?

  1. Sign in to the Duo Admin Panel and open Applications > Application Catalog.

  2. Find WebWork Time Tracker (SSO) and click ➕ Add

  3. Under User access, grant the app to the Duo group(s) you’ll test with

  4. Attribute mapping: Duo pre-maps these fields and you can change only if your directory uses non-standard names:

WebWork expects Active Directory Other SAML IdP
Email mail Email
First name givenName FirstName
Last name sn LastName
Username sAMAccountName Username
objectSid objectSid objectSid

Keep the Duo tab open and click Save. You’ll need its IdP metadata URL momentarily 

In case WebWork Time Tracker isn’t listed in Duo’s catalog, follow their Generic SAML guide instead.

How to configure Duo in WebWork?

  1. In WebWork, go to Settings > Single Sign-On (SSO)
  2. Choose Custom SAML
  3. Copy Duo’s IdP metadata URL and paste it into IDP Metadata URL in WebWork
  4. Click Save changes
  5. WebWork now shows a Single Sign-On URL (ACS URL)
  6. Copy and paste it into Service Provider in the Duo Admin Panel Single sign on URL field
  7. Scroll down and click Save

All other SAML values (Entity ID, certificate, bindings) are auto-populated from the metadata.

How to test your setup?

  1. Open a private or incognito browser window

  2. Browse to https://webwork-tracker.com/login

  3. Click Log in with SSO

  4. Enter your email and you’ll be redirected to Duo SSO

  5. Complete primary login (AD or another IdP) and Duo MFA

  6. Return to WebWork

  7. If successful, repeat with additional pilot users, then change Duo’s User access setting from the test group to All users

If you have questions or encounter issues, reach out to our support here.

For advanced SAML configuration, see our Custom SAML SSO Configuration guide.