Why are screenshots displaying a white screen or not displaying correctly?

If screenshots are displayeing a white screen or not displaying at all, there might be a couple of reasons behind it.

  • If a screenshot is white with Extension written on it, it means the extension time tracker was used during that period
  • If a screenshot is white with Web written on it, it means the web time tracker was used during that period
  • If there are no screenshots or they are black it might be due to disabled permissions on Linux and Mac

To set up your time trackers correctly, learn more about macOS permissions and Linux installation.


WebWork Screenshot monitoring Interface
WebWork Screenshot monitoring Interface