Tracking Settings

Visible Tracker

It runs openly on the user’s device, clearly showing when tracking is active. Users can interact with the app directly, such as changing projects, selecting tasks, and writing activity descriptions, giving them full control over their tracked work.

Silent Tracker

Works quietly in the background, tracking time and activity without showing notifications or alerts. For privacy and compliance reasons, the Silent Tracker must only be installed on company-owned devices.

Visible & Silent Tracker

Enables both tracker types within the same workspace. This way, some users can work with the Silent Tracker while others use the Visible Tracker.

General Tab

To change the tracking mode:

1. Go to Settings > Tracker > General.

2. Select your preferred tracking mode from the list.

   

If you choose the Silent Tracker only, some settings will not be available. These appear only when using the Visible or Visible & Silent tracker.

When using the Visible or Visible & Silent tracker, you can configure additional settings:

Decide how time tracking starts and stops:

• Manual – Users start and stop the tracker themselves.

• Automatic – Time tracking starts and stops automatically, without user input.

  

In addition to the main desktop tracker, you can also allow members to track time through:

• Browser Time Tracker - you can track time either using the Google extension or directly from the website.

• Mobile App

From this section, you can choose which time tracking methods are available for your workspace.

Desktop Software Tab

Once you’ve selected a tracking mode, you can further customize how the Desktop Software behaves.

For both the Silent and Visible trackers, you can set the number of minutes of inactivity after which the tracker should stop.

• Inactivity is defined as the absence of keystrokes, mouse movements, or scrolling.

  

Idle Tracking (Visible Tracker Only)

With the Visible Tracker, you can also enable idle tracking:

• Inactivity Pop-up – Shows a warning after the set inactivity time, reminding the user they’ve been idle. If the inactivity pop-up is disabled, the tracker stops automatically once the set minutes of inactivity are reached. Tracking resumes automatically when the member starts using the keyboard or mouse again.

• Allow Adding Idle Time – Lets users add their inactive minutes back to tracked time if they were still working (for example, reading or thinking). Any added time will be recorded as idle time, and WebWork also tracks idle time automatically, so you can see when users were inactive.

  

How Idle Tracking Works

When Idle Tracking is enabled:

1. After the maximum inactive minutes are reached, a pop-up appears asking if the user was working.

   

2. If they select Yes, I was working, and (if required) add an activity description, that time is counted.

   

3. If they select No, I was not working, the time is discarded. They can also choose to add a break (if an assigned break policy exists for them) or opt not to add any time at all.

This ensures that tracked time is accurate and reflects real activity.

Auto Start

To streamline tracking, you can enable Auto-Start When Active. With this option, the tracker automatically starts as soon as the user turns on their PC or laptop.

To improve reporting accuracy, you can enable Remind to write an activity description. After the set number of minutes, users will receive a reminder to enter a description of what they’re working on.

If members use multiple monitors, you can control how tracking works across screens. Owners and admins can allow members to select which monitors are tracked, ensuring flexibility when only certain screens should be monitored.

Advanced Tab

The Advanced Tab contains additional settings that give you more control over how time tracking and notifications work in your workspace.

• Allow members to track time without assigning it to a project or task.
• Enable or disable overtime tracking, either for the entire workspace or for specific teams. to track worked hours outiside of fixed schedule 

Now that overtime tracking is enabled, every time someone tracks time outside of their schedule, they will see a pop-up. Even if the weekly hour limit is reached, they can continue tracking overtime. However, if they exceed the limit multiple times, the pop-up will only appear once per day, ensuring they’re notified without being interrupted repeatedly.

In-Office / Remote Detection

1. Enable the feature.
2. Enter your office IP address.

To view each member’s current work location go to Real-Time, and under the Work Location column you can view if they are working in the Office or Remotely .

• Maximum Inactive Hours – Define the maximum hours of inactivity allowed. Once reached, the tracker will stop automatically.

Desktop Notifications

• Non-Productive App and Website Warnings
  • Notify members if they spend too much time on non-productive apps or websites.
  • Choose how many minutes they can spend before a warning is triggered.
• Late from Scheduled Time Notifications
  • If members start their tracker later than their scheduled attendance time, they will receive a notification.
  • You can also require them to provide a reason for being late.
• Early Tracker Stop Notifications
  • If members stop their tracker earlier than the scheduled attendance time, they will receive a pop-up the next day asking for the reason.
  • You can require them to provide a reason before continuing.

Security Tab

Lastly, in the Security Tab, you can manage IP whitelisting. By adding IP addresses to the whitelist, you ensure that members can only track time from approved locations.
If a member attempts to track time from an IP address not on the whitelist, they will not be able to track time