Jira Integration

To integrate Jira with WebWork,

• Go to the Integrations from your dashboard sidebar.
• Find Jira
• Click Enable

Review Access Request

Select your workspace in the opened window and view the accesses you are giving to WebWork.

Authorize Workspace

• Click Save and you will be redirected to your WebWork dashboard
• Select the workspace to authorize

Now that you have integrated your workspace with Jira, here's what you need to know. 

On the Members tab you can:

• • Invite members
  • Search for members

To import members, select them and click Import.

On the Projects tab you can:

• View projects
• Import projects
• Select and import projects with statuses
• Import projects with tasks by enabling the toggle for tasks 
  
  
  

Sync Data with Jira

To sync data with Jira, you need to:

1. On Jira, go to Manage Account>Security, and under API token, click Create and manage API tokens.
   
2. Create your API token and click Copy.
   
3. Go back to WebWork, paste your API token, and click Save.
   

To send tracked time data to Jira, enable the toggle for sending tracked time data from WebWork and click Save.

Where to see sent tracked hours in Jira.

• Open the Jira board.
• Select the desired issue.
• Expand the issue details.
• Locate the total tracked hours section.

Note: On the members tab, you will only be able to see the users whose contact settings are set to Anyone on their Atlassian account. 

To set contact settings to anyone,

• Log into your Atlassian Account:
• Update Profile and Visibility Settings:
  • Go to Profile and Visibility settings.
  • Scroll down to the Contact section.
  • Change the visibility setting from Only you and admin to Anyone.