The WebWork Tracker application includes an error log functionality that helps identify and troubleshoot issues efficiently.
The WebWork Tracker application includes an error log functionality that helps identify and troubleshoot issues efficiently.
To send the error log in the WebWork Tracker application, follow these steps:
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Go to the WebWork Tracker desktop app
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Access the Function Menu: Function Button: Click on your icon at the application interface. This will display a list of available actions you can take.
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Send Error Log: From the available actions, click on "Send Error Log". The system will automatically compile and send the error log to our technical team for investigation.
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Contacting Support: After completing the steps to send the error log, reach out to us providing as much detail as possible including screenshots/screenrecord illustrating the matter and the period it happened.
We are available to assist you by
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Live chat: The live chat icon is available at the bottom right corner of WebWOrk page
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Ticket system: It is on the dropdown menu on the upper right corner of WebWork page
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Email: contact@webwork-tracker.com
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We will investigate your error log and reach out to you with solutions shortly.