How does refund work?

To get a refund, you need to follow the requirements of our refund policy. 

Refund Policy

• To get a refund, you need to follow the requirements of our refund policy.
• You can request a refund within 15 days of the payment date for any subscription (monthly or yearly) or balance addition.
• Refunds are not provided for unused portions of a subscription after cancellation.
• Approved refunds are processed within 10 business days through your original payment method.
• Payment processing fees, bank charges, and taxes are non-refundable.
• Refunds are not granted to users who violate our Terms or abuse the refund policy. WebWork reserves the right to issue refunds in exceptional cases, including system errors or wrongful charges.
• When you purchase a monthly or yearly subscription for a certain number of seats, then delete/remove a member from your workspace, the seat remains vacant and is not refunded. You can add a new member to the vacant seat.

How to get a refund?

To get a refund, make sure you (Workspace Owner) follow the requirements of our support policy and contact our support here or create a support ticket from your workspace.