Activity Level shows how actively a team member is using their computer during tracked time. WebWork measures three types of input: keyboard strokes, mouse clicks, and scroll actions, and converts them into a percentage from 0% to 100%.
Calculation Methods
WebWork offers three distinct calculation methods. All three use the same three inputs (keyboard, mouse, scroll), but they aggregate that input differently:
| Method | How it works | Behavior |
|---|---|---|
| By Activity | All actions across the tracked period are summed together and divided by total tracked minutes. | A few very busy minutes can raise the score for the whole period, even if most minutes were idle. This was WebWork’s original/legacy method. |
| Per Minute | Each minute is scored individually (capped at 100%), then the minutes are averaged. | A busy minute can no longer compensate for idle ones. Example: 10 tracked minutes with all the input concentrated in 1 minute scores ~10%, not 100%. |
| Per Second | Counts the share of seconds within a minute that had any mouse/keyboard action. | Example: 45 active seconds out of 60 in a minute scores 75%. |
Workspaces created before a certain date (including workspaces on the Legacy plan) may still have access to “By Activity”; newer workspaces default to “Per Minute.” This setting is only visible to the Workspace Owner, under Activity Level settings, and cannot currently be delegated to another role.
Activity Sensitivity
Activity Sensitivity is a global, workspace-wide setting — it cannot be configured per individual user. It determines how input is weighted for the activity score. There are three levels:
- Relaxed: Score = share of active minutes. Light input keeps 60% of that share; 25+ actions per active minute keeps 100% of it. Example: active 8 of 10 minutes → score between 48% and 80%, depending on input volume.
- Balanced: 50 actions/minute = 100% input intensity; 25 actions/minute = 50%. This is the sensitivity level combined with one of the three calculation methods above (By Activity / Per Minute / Per Second).
- Strict: Not simply a higher actions-per-minute bar. Strict uses its own weighted formula: 50% share of active minutes + 10% focus time + 40% input intensity. Only high, steady input produces a high score. Example: active every minute at 50 actions/minute → score between 73% and 83%.
Important clarification: Because Strict rewards steady, consistent input rather than raw volume, a member with low-but-steady input can score higher under Strict than under Balanced/Per Minute; even though the name “Strict” suggests it should always be harder to score well on.
Activity Level Categories
Activity Level is displayed using three color-coded categories:
- Below 30%: Low (red)
- 30–60%: Medium (yellow)
- Above 60%: High (green)
These thresholds are customizable via the Activity Level Range setting in Settings.
Configuration
To configure Activity Sensitivity and Calculation Method:
- Go to Settings → Activity Level.
- Select one of the three sensitivity levels (Relaxed / Balanced / Strict).
- If visible to you (Workspace Owner only), select the calculation method (By Activity / Per Minute / Per Second).
- Optionally adjust the Activity Level Range slider to customize Low/Medium/High thresholds.
Note: Sensitivity and calculation method are global settings for the whole workspace and they cannot currently be set differently per user or per role. Organizations with mixed roles (e.g., heavy data-entry staff vs. researchers/managers) should be aware that one global setting will not perfectly fit every role, and should choose the closest overall fit.
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